Terms and conditions
This English version is provided for convenience. In case of any discrepancy, the Spanish version prevails.
Last updated: September 27, 2026.
Who we are (seller identification)
| Trade name | Tráigame Eso (TRAIGAME ESO in the Colombian tax registry, RUT) |
| Owner | Jonatan Stiven Lozano Vera |
| Tax ID (NIT) | 1.018.493.805-3 · Sole proprietor not registered for VAT |
| Address for notices | Carrera 83 # 145-77, Torre 1, Apto. 501, Suba, Bogotá D.C., Colombia |
| Phone / WhatsApp | +57 301 730 8115 |
| ventas@traigameeso.co | |
| @traigame_eso | |
| Website | traigameeso.co |
Products and prices
- Prices are in Colombian pesos (COP) and include applicable taxes. Shipping is shown separately before payment. We ship only within Colombia.
- In-stock products are in our inventory. Pre-order products show an estimated arrival date; if there is a delay we let you know and you can choose to wait or receive a full refund.
- Photos are for reference; packaging may vary.
Payments
We accept Bre-B or bank transfer, debit and credit cards, PSE and Nequi through the Bold gateway. Card payments are processed by Bold: Tráigame Eso never sees or stores your card details.
Order and confirmation
Your order is final once we confirm the payment. We email you the confirmation and, when we ship, the purchase receipt.
Shipping, exchanges and warranty
See the shipping policy and exchanges, returns and warranty.
Personal data
We process your data only to manage your order and delivery and, if you authorize it, to send you news, under Colombian Law 1581 of 2012. You can access, correct or ask us to delete your data by writing to ventas@traigameeso.co. See the data policy.
Complaints
Write to ventas@traigameeso.co; we respond within 15 business days at most. You may also contact Colombia’s Superintendence of Industry and Commerce (www.sic.gov.co).